Frequently Asked Questions About Wash Like Home
Pickup & Delivery Questions:
What hours do you do pickup and delivery?
Our hours are from 4 pm - 8 pm Monday-Saturday.
What if I can’t be home during those times?
Tell us where to find or where to leave the clothes. Some people put them on their porch or behind a gate. Sometimes a person will leave them with the apartment manager. You can put this information in when you schedule the pickup.
I am allergic to scent. Do you have fragrance-free soap and softener?
Yes!
My football team is looking for a place to do our uniforms, but they are particularly stained with grass. How do you handle something like that?
We purchase products just for those stains. Don’t worry, they will turn out great.
Do you wash my clothes with anybody else’s clothes.
No, each individuals clothing is washed separately and sorted by colored, whites, and delicates!
What precautions are you taking concerning COVID -19?
We are following the CDC guidelines and additionally disinfecting our vehicles before delivering your laundry.
Commercial Questions:
Can you get the oils out of the sheets for a spa that does massages?
We buy products especially for this use.
Can you give me a price for commercial orders?
Please contact us for a price. Commercial laundry is bid based on how much laundry, how often you need us. You’ll like our prices.
My business is right outside of your service area; can you accommodate us?
Call or email us. We’ll work together to see if we can help.
I have several locations; can you bill to different locations?
Definitely. We can invoice you at separate locations.
Do I need to sign a contract?
It isn’t necessary. We will decide on pricing and if you are happy, I am sure you will continue working with us.